F . W M O V E R S
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Refund Policy

Our Refund Assurance

At FastWheel Movers, customer satisfaction is our priority. We proudly offer a 100% refund guarantee on all eligible services where commitments were not fulfilled as agreed. Our refund process is transparent, simple, and timely, ensuring your peace of mind throughout the transaction.

When Am I Eligible for a Refund?

  • Shipments delayed beyond the guaranteed delivery window without valid notification.
  • Services paid for but not rendered (e.g., packaging, warehousing, express transport).
  • Items damaged in transit due to handling errors directly attributable to our operations.

How to Request a Refund

To initiate a refund, please reach out to our support team at info@fastwheelmovers.com with your tracking ID and invoice number. Our team will evaluate your claim within 48 hours and issue your refund if all conditions are met.

Our Promise

We believe in fair service, and every refund processed is our commitment to integrity and excellence in logistics. FastWheel Movers will continue to ensure your cargo and experience are handled with utmost professionalism.